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To be learned - good, to be smart... better

An old saying goes, “To be learned is good, to be clever is better.” Escom Bulgaria EOOD includes in its team commercial and technical experts, as well as experts for the implementation of Business Analysis, experts for Project Management, and experts for the implementation of project solutions. Escom Bulgaria has the competencies to implement the entire sales cycle, starting from a technical study, technical discussion or presentation, through the Request for Information (RFI) process, organizing and implementing the Proof of Concept (POC), as well as all services related to the service support at the “Level 2 Support” level.

IDENTITY AWARE
SECURITY

ADAPTIVE SECURITY ARCHITECTURE

IT SERVICE MANAGEMENT (ITSM)

IM, Big data analytics and security

SIS & LMS

IDENTITY AWARE SECURITY

Products of manufacturers we work with:

Privileged Access Management (PAM) from:

NetIQ Privileged Account Manager from:

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Managing "privileged" users - Privileged Access Management (PAM)

The Privilege Access Management (PAM) solution manages internal risk by controlling and monitoring exactly what privileged users, super-users, and administrators do with their access. Users can only perform administrative tasks that are specific to their identity and role. Immediately identifies potential threats, and the solution can automatically terminate the session or revoke access.

Why is this decision necessary?

  • Difficulty in protecting corporate systems, resources, and sensitive data.
  • Difficulty in delegating different access rights to privileged users.
  • Difficulty in ensuring the protection of sensitive information against unauthorized access by insiders.
  • Difficulty ensuring that the right people have access to the right resources in the organization.
  • Difficulty controlling access of privileged users, super-users, and administrators. What do they do with their access?

Digital Identity Management

Identity Management solutions provide end-to-end security management through advanced in-depth tracking, event correlation, graphical trending, monitoring and tracking of critical parameters. Providing extensive incident search and investigation capabilities.

Why is this decision necessary?

  • Difficulties in quickly granting, revoking and changing user rights especially when there are many systems.
  • Difficulty or impossibility in granting rights and access based on the digital identity and role of the user
  • High cost of manual identity and access management because there are many identities for each individual user.
  • Difficulties in changing rights when the user's role in the organisation is changed.
  • Difficulties, or inability, in enforcing uniform policies throughout the organization.
  • Difficulties or inability, to look inside the process of giving, changing and taking away rights.

Products of manufacturers we work with:

NetIQ Identity and Access Management from:

Identity Manager from:

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Products of manufacturers we work with:

Access Management from:

Access Management from:

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Access Management - Access Management Solutions

Access Management Solutions are solutions that provide secure and easy user access to all available systems in the organization, including access from mobile devices. Easily manage passwords as well as automate manual processes across the organization.

Why is this decision necessary?

  • Simplified and secure user access management.
  • Difficulties or inability, to demonstrate secure access to compliance auditors, with regulatory or legal requirements.
  • A centralized tool to access rights and user information for all user actions centrally.
  • Automation of manual processes.
  • Difficulties in password management, consolidation of systems.
  • Difficulties in managing access to users' applications, including applications accessed through a browser.
  • Difficulties in providing secure access to internal resources.

Single Sign On

Single Sign On is a solution that makes accessing enterprise applications fast and convenient. Users simply log in to their computer and access any corporate applications requiring a password. The Single Sign On solution, allows a single password to access all web-based applications of the respective user.

Why is this decision necessary?

  • Difficulty remembering many passwords (on average, a user has 13 passwords to remember, which is too many).
  • Difficulty managing passwords (continuous need to reset passwords, which often takes several hours to several days).
  • Difficulty accessing web-based applications.

Products of manufacturers we work with:

NetIQ Secure
Login from:

Enterprise Single Sign-On from:

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Products of manufacturers we work with:

Vasco Data Security
at:

Defender
at:

Strict authentication

Directly related to identity management is the solution of strong authentication, which makes it clear that the person who wants to log in to the network is really the person who has been given this right. This solution can be either with a One Time Password or with a PKI certificate.

Why is this decision necessary?

  • A secure authentication method using One-Time Password, this solution eliminates the risk of password theft.
  • Reduce the work of administrators by eliminating the loss and/or forgetting of user passwords.
  • Ability for different authentication-based policies.
  • Ability for hardware and software tokens for strong authentication.

Log and Security Incident Management - SIEM + Log Management Solutions

SIEM + Log Management solutions provide the ability to quickly investigate and detect the causes responsible for problems and disruptions in IT infrastructure in real time. Supervises administrators and their actions, monitors all systems and devices and detects incidents in real time.

Why is this decision necessary?

  • Difficulty to monitor and track all devices and systems in the IT infrastructure, and to detect incidents in real time when they occur.
  • Need to perform correlations between incidents.
  • The need to define and implement incident handling actions, when they occur, through a defined sequence of actions (workflow).
  • Difficulty to monitor attempts to circumvent imposed IT security policies.
  • The need to maintain a base for tracking, tracing and investigating incidents as they occur.
  • The need to collect log data (LOG files) about events, including information about the use of computing and communication modules, vulnerabilities, digital identities, etc.;

Products of manufacturers we work with:

ArcSight and Sentinel from:

Syslog-ng
from:

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ADAPTIVE SECURITY ARCHITECTURE

Detect (Predict) - by implementing event management and analytics solutions - SIEM + Log Management

SIEM + Log Management solutions provide the ability to quickly investigate and detect the causes responsible for problems and disruptions in IT infrastructure in real time. Supervises administrators and their actions, 9 monitors all systems and devices, and detects incidents in real time.

Why is this decision necessary?

  • Difficulty to monitor and track all devices and systems in the IT infrastructure, and to detect incidents in real time as they occur.
  • Need to perform correlations between incidents.
  • The need to define and implement actions to handle incidents as they occur, through a defined sequence of actions (workflow).
  • Difficulty monitoring attempts to circumvent imposed IT security policies.
  • The need to maintain a base for tracking, tracing and investigating incidents as they occur.
  • The need to collect log data (LOG files) about events, including information about the use of computing and communication modules, vulnerabilities, digital identities, etc.;

Products of manufacturers we work with:

ArcSight and Sentinel
from:

Syslog-ng
from:

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Products of manufacturers we work with:

Firebox
from:


Protection (Prevent) by deploying Intrusion Prevention Systems (IPS) devices, Data Loss Prevention (DLP) solutions

IPS firewall, is a solution for protection from the outside world. The firewall can be loaded with services such as Intrusion Prevention, URL Filtering, Reputation – Based Threat Prevention, Spam Prevention, Gateway AntiVirus, Application Control, APT Blocker, 10 Data Loss Prevention, Threat Detection and Response, DNSWatch, Access Portal, Wireless Intrusion Prevention (WIPS).

Why is this decision necessary?

  • The need to protect the network against the large number of evolving threats, including Advanced Persistent Threats (APT) threats.
  • The need for constant visibility that allows threats to be identified before they reach the organization's network.
  • Need to monitor traffic between hosts and applications for suspicious behavior.
  • Need for automatic notification, and/or response to threats.

Data Loss Prevention

The DLP solution, provides protection against the leakage of sensitive information from endpoints (laptop, desktop or server), through the use of a wide range of threats.

Why is this decision necessary?

  • Difficulty allocating access rights and setting security policies for how, when, where, by whom data can be moved from company laptops or desktops using different devices such as: phones, digital cameras, USB sticks, CD/DVD - R, tablets, printers or MP3 players.
  • Policies related to copy operations via Windows Clipboard, as well as operations related to "screenshots", on end-user computers also need to be made.
  • Difficulty controlling users' network communications on the Internet, such as: email, personal web-based email, social networking (Facebook, Google+, Twitter), web search, FTP file transfer, and cloud-based file sharing such as Dropbox, SkyDrive, and Google Drive.
  • The need to look inside the files themselves as well as other data objects, (such as emails, webmails, chats, blogs, etc.) for sensitive information such as social security numbers, 11 credit card numbers, bank account numbers or other user defined information.

Products of manufacturers we work with:

DLP
from:


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Products of manufacturers we work with:

Network Access Control (NAC)
from:


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Answer (Respond): by implementing a Network Access Control solution.

The access control solution (NAC), provides complete visibility of all known and unknown devices on the network. Reducing the efforts of administrators. It integrates with any other products, thus increasing work efficiency. With central management, rules can be made so that external devices cannot access the network, and other devices can be blocked directly. Existing infrastructure shall be used. Existing endpoints are used. No change to the existing OS. The configuration of the existing network is not changed

Why is this decision necessary?

  • Need for network access control.
  • The need for a comprehensive view of all connected, known and unknown devices, as well as all devices attempting to connect and access corporate resources in real time.
  • Need all devices on the network. be monitored and protected from unauthorised access.
  • Need for the solution to be "Vendor" neutral, and able to connect to all types of managed switches and routers on the network.
  • The need for the solution to be independent of the operating systems used.
  • Need to implement network access control, with and without 802.1x, and based on SNMP.

IT SERVICE MANAGEMENT (ITSM)

Products of manufacturers we work with:

Change Auditor for AD, Enterprise Reporter, Metalogix, Recovery Manager
on:


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Microsoft Migration and Consolidation

Microsoft Platform Management solutions are needed to easily and professionally migrate from one platform to another, without wasting time on manual work, and without making mistakes and losing data during the migration itself.

Why is this decision necessary?

  • Migration and consolidation needs for Microsoft platforms (ActiveDirectory, Exchange, SharePoint, Office 365, OneDrive for Business).
  • The need for rapid migration, through migration planning, inventory and assessment.
  • Need for "Disaster recovery" functionality and ability to automate daily tasks.

Service Management Automation - SMAX

Service Management Automation Solution (SMAX), is the first software solution for IT and enterprise service management, including IT asset management, incorporating machine learning and analytics. The solution can be deployed locally or in the cloud.

Why is this decision necessary?

  • Need for automation and service management in the organization.
  • The need for automatic redirection of requests in order to quickly resolve problems.
  • Need for a well-functioning "self-service portal" and modern service management.
  • Need to quickly create user-defined programs, tables, workflows without having to write code.
  • Need for a user interface to manage multiple services on different clients.

Products of manufacturers we work with:

SMAX
from:


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Products of manufacturers we work with:

RapidRecovery, QoreStor, NetVault, VRanger from:

Data Protector, Data Protector for Cloud Workloads from:

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Back-Up and Disaster Recovery

Data protection solutions enable easy data management, backup and disaster recovery.

Why is this decision necessary?

  • The need to protect data, applications, systems, regardless of where they reside (on physical servers, virtual machines or in the cloud).
  • The need for immediate recovery and "backup" of the system.
  • Need to reduce replication and deduplication times.
  • Need for "Disaster Recovery" functionality.
  • Need to protect, manage and monitor the entire virtual infrastructure.
  • Protection of sensitive information.
  • Big data security.

Microsoft Active Directory Security Management

MS Active Directory Security Management solutions include migration, compliance, audit and security solutions. These solutions work in Unix, Linux, Mac OS, Java and other business applications.

Why is this decision necessary?

  • Need for automation and provisioning of Active Directory processes.
  • Difficulty in compliance and audit processes.
  • The need to improve the overall security posture of the organization, whether the AD resides on-premises, in the cloud (Azure AD) or is a hybrid of the two.
  • Disaster Recovery.
  • The need for migration and consolidation.

Products of manufacturers we work with:

Active Roles, Change Auditor, Enterprise Reporter, Recovery Manager, Migration Manager for Active Directory from:

NetIQ Directory and Resource Administrator from:

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Products of manufacturers we work with:

Foglight from:


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Performance Monitoring

Performance Monitoring solutions are needed to increase database visibility – performance, analysis, OS monitoring, visualization of various parameters.

Why is this decision necessary?

  • Need for tools to monitor performance, and increase visibility of databases.
  • The need to monitor operating systems.
  • Ability to visualize physical and virtual parameters such as CPU and memory.

Application Security

The Application Security solution, provides application protection against threats, data theft and sensitive information leakage.

Why is this decision necessary?

  • The need to protect applications against vulnerabilities that target them, such as data theft and sensitive information.
  • Need for application security testing.
  • Need for comprehensive analysis of complex web applications and services.
  • Need to test mobile devices at all three levels including client, network and server.
  • The need for a centralized console that provides visibility into prioritizing, managing, and tracking application security testing activities across the organization.

Products of manufacturers we work with:

Fortify from:


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Information Management, Big data analytics and security

Big Data Analytics Platform

A big data analytics platform is needed to perform big data analysis using machine learning.

Why is this decision necessary?

  • Need for reliability when performing critical data analyses.
  • Need to analyze large volumes of data.
  • Need to perform large SQL analyses.
  • Need for better compression requiring less hardware to store the data.
  • Need to use machine learning algorithms.

Products of manufacturers we work with:

Vertica, IDOL
from:


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Products of manufacturers we work with:

Voltage Secure Data
from:


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Big Data Protection

The big data protection solution provides mechanisms for data encryption, access control, monitoring and anomaly detection. This helps organizations prevent and detect cyber-attacks, data breaches, and comply with relevant data protection regulations and standards. ,

Why is this decision necessary?

  • The need to protect sensitive information from unauthorised access, misuse or theft.
  • Need to ensure confidentiality, integrity and availability of data.

Database Management

Database Management solutions include solutions for managing different types of databases, database monitoring solutions, database replication.

Why is this decision necessary?

  • Database development.
  • Database administration.
  • Preparation and analysis of databases.
  • Database performance monitoring.
  • Database replication.

Products of manufacturers we work with:

Toad, Foglight, Spoglight, SharePlex from:


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Products of manufacturers we work with:

KACE product line
from:

ZENworks Suite
from:

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Unified Endpoint Management

Endpoint Systems Management, includes endpoint management, operating system visualization and deployment, software maintenance, IT asset management, endpoint protection, service desk.

Why is this decision necessary?

  • Need for greater visibility and control over all endpoints connected to the network.
  • The need to track and manage all connected devices in the organization's IT environment.
  • Need for endpoint protection
  • Need to detect, maintain and track the use of software licenses.

School, learning & student information management

Products of manufacturers we work with:

SCHOOL, LEARNING & STUDENT INFORMATION MANAGEMENT
from:


Claster SIS & LMS

A comprehensive process and information management system in educational institutions enables better communication and collaboration, resource and information sharing, and task and project management. Such centralized access contributes to a more efficient functioning of the educational process, streamlining administrative tasks and improving communication and collaboration within the educational community. This leads to better outcomes and improved educational experiences for all parties involved – students, teachers and administrators.

Why is this decision necessary?

  • Need for more efficient and accurate management of the educational process.
  • The need to automate administrative processes in schools and educational institutions.
  • Need to provide centralized access to data for students, teachers and administrators.
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